Brand new F2-221 not found on network
Posted: 22 Nov 2020, 02:25
Hi all,
Just hoping I can pick the collective brains of all you experienced TerraMaster users with this challenge. Sorry in advance for the long post!
Just took delivery of a shiny new F2-221 to use a a Plex server, replacing my old Seagate which died recently. I followed all the instructions to install drives (2x 4TB IronWolf) and attached to the router (BT HomeHub 4) but I can't seem to find the device on the home network. Both the NAS and PC are ethernet connected to the hub. The NAS lights are green for the 2 drives and power and flashing green for the LAN. The LAN cable appears to be talking as the green/orange lights around the port are flashing. I've been through all the firewall settings on the PC (Windows 10) and the router but nothing seems to work. I've tried different ports and cables on the router and NAS (interestingly the top port doesn't flash?!). Finally, the router won't allow me to disable the firewall altogether- the best I can do is "Allow all outgoing connections and block all unsolicited incoming traffic. Games and application sharing is allowed."
Also, my power button doesn't seem to work as described - the NAS automatically switches on when I connect the power and doesn't shutdown after a 3 second press, nor does it beep so wondering if I've got a faulty unit?
Any help would be greatly appreciated before I box it back up and return it
Thanks in advance
Just hoping I can pick the collective brains of all you experienced TerraMaster users with this challenge. Sorry in advance for the long post!
Just took delivery of a shiny new F2-221 to use a a Plex server, replacing my old Seagate which died recently. I followed all the instructions to install drives (2x 4TB IronWolf) and attached to the router (BT HomeHub 4) but I can't seem to find the device on the home network. Both the NAS and PC are ethernet connected to the hub. The NAS lights are green for the 2 drives and power and flashing green for the LAN. The LAN cable appears to be talking as the green/orange lights around the port are flashing. I've been through all the firewall settings on the PC (Windows 10) and the router but nothing seems to work. I've tried different ports and cables on the router and NAS (interestingly the top port doesn't flash?!). Finally, the router won't allow me to disable the firewall altogether- the best I can do is "Allow all outgoing connections and block all unsolicited incoming traffic. Games and application sharing is allowed."
Also, my power button doesn't seem to work as described - the NAS automatically switches on when I connect the power and doesn't shutdown after a 3 second press, nor does it beep so wondering if I've got a faulty unit?
Any help would be greatly appreciated before I box it back up and return it
Thanks in advance