Can't Access Web GUI

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Joined: 01 Dec 2020, 11:50

Re: Can't Access Web GUI

Post by TMRyan » 01 Apr 2022, 22:12

This is not a problem we often encounter, we can't know the reason only through the description of the problem, we need to find the reason with the help of terminal commands.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at) (for technical support)
Service team: service(at) (for purchasing, return, replacement)

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Joined: 05 Jan 2022, 22:03

Re: Can't Access Web GUI

Post by LexMark2100 » 01 Apr 2022, 23:35


I have sent an email to support. I am waiting for a response from them.
Support is much appreciated!


LexMark2100 :)

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Joined: 22 Nov 2020, 05:23

Re: Can't Access Web GUI

Post by demetry14 » 27 May 2022, 12:22

For TMSupport, the Microsoft Edge DevConsole error is below, I can also provide a HAR file if that will help you resolve.

Uncaught (in promise) ReferenceError: WebAssembly is not defined wasm_exec.js?ver=TOS3_A1.0_4.2.31:597
at wasm_exec.js?ver=TOS3_A1.0_4.2.31:597:30
(anonymous) @ wasm_exec.js?ver=TOS3_A1.0_4.2.31:597
Promise.then (async)
(anonymous) @ (index):258

For everyone else, I have no issues accessing TOS with Firefox.

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