F2-220 --> Keeps turning off

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jim.thornton
Posts: 2
Joined: 22 Sep 2020, 10:15

F2-220 --> Keeps turning off

Post by jim.thornton »

I purchased a NAS (F2-220) about a month ago. I've got it setup and I have the setting in the TOS to never go to sleep. however, every so often I go to access it and I find that the NAS unit is turned off.

It is quite a pain to walk to the other side of the building to turn it on. I've tried setting the schedule to turn it on daily at 6am and it still isn't working.

Could you please advise why this keeps turning off?
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: F2-220 --> Keeps turning off

Post by TMSupport »

Hi, your email has been received and replied.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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