Can't access my old F2, TNAS won't see it, visible on network via explorer, get "not secure" message when trying to connect via browser 192.168.0.17:8181
I'm a newbie at this and not versed in these matters!
Worked fine until a couple of days ago - now this, no changes done by me.
Thanks
F2 not visible
Re: F2 not visible
I am sorry to tell you that your model has been end of life for long time, technical support and service was terminated.
viewtopic.php?f=6&t=292
viewtopic.php?f=6&t=292
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: F2 not visible
OK, thanks for the information. As I said I'm a newbie with this. How do I get the data off the NAS? if I can't connect to it.
Re: F2 not visible
May I know the exact model number of your device? And did you configure any raid on it?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: F2 not visible
Thanks for your help.
F2NAS2 - 150800305
Not sure about the raid, was using it for back up and music/photo storage.
F2NAS2 - 150800305
Not sure about the raid, was using it for back up and music/photo storage.
Re: F2 not visible
I don’t know what caused it. We need to connect to your NAS remotely to analyze the cause.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: F2 not visible
Can you do this please - let me know how and when.
Many thanks
Many thanks
Re: F2 not visible
Sorry, the technical support for your model F2-NAS2 has been stopped now. It's suggested to get a new device such as F2-221 for your model, we can offer you some discount if allowed.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)