F2-210 Fails to Boot

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Schteve45
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Joined: 10 Aug 2020, 01:54

F2-210 Fails to Boot

Post by Schteve45 »

My TNAS fails to boot and drops off the network. It will beep 3 time when the hard drives are installed. Have tried booting without the hard drives but it still beeps but just the once. It's only 8 months old and has been fine until recently. Any help greatly appreciated.
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: F2-210 Fails to Boot

Post by TMSupport »

Could you please give more detailed description in return about the device?
When it rebooted with HDDs, how about the indicators' status on the front panel?
And what's the status when rebooted without hard drives? Could it be detected with TNAS PC?
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Schteve45
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Joined: 10 Aug 2020, 01:54

Re: F2-210 Fails to Boot

Post by Schteve45 »

All the lights were on initially but then the lights just go out first the HDDs followed by LAN then the Power light. If you leave it plugged into the mains it will just keep going thru that cycle. Without the HDDs it’s hit and miss as sometimes it’s detected on the network before it drops off and that’s the same with the HDDs installed.
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TMroy
TerraMaster Team
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Re: F2-210 Fails to Boot

Post by TMroy »

Your power switch is defective, please contact support team and ask for warranty service. Email: support(at)terra-master.com
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Schteve45
Posts: 3
Joined: 10 Aug 2020, 01:54

Re: F2-210 Fails to Boot

Post by Schteve45 »

Ok will do thank you for your response
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