Problem with users (FATAL error)

[Arjan21]

I've a problem with adding users. When I go to the users tab in control panel there is a kind of warning. Here is the warning.
FATAL ERROR: Uncaught TypeError: Argument 1 passed to collator_compare() must be an instance of Collator, null given in /usr/www/include/class/func.class.php:465 Stack trace: #0
/usr/www/include/class/func.class.php(465): collator_compare(NULL, 'admin', 'Arjan') #1
/usr/www/include/class/person.class.php(391): func->_multisort(Array, 'username', 4) #2
/usr/www/include/ajax/usertable.php(10): person->_listUser() #3 {main} thrown in /usr/www/include/class/func.class.php on line 465

Can somebody help me. I don't know a solution for this problem.

Arjan

[TMroy]

Hi, I will forward your message to the tech department, will get back to you as soon as I have a respond from them.
By the way, I need to know your model number and TOS version. this is important.

[Arjan21]

Thank you for your massage.

The model is the F2-210
and the TOS version is: 4.1.21-2002271849

[TMSupport]

Hi, could you log onto your TOS now? And which browser are you using?

[Arjan21]

Hi,

Yes I can login and I use safari

[TMSupport]

Please go to TOS Control panel - General settings - Backup & Restore and check Restore system configuration to see whether it's ok.

[Arjan21]

Because the system is very new, I don't have a restore file. So I will Try to reset, but will it affect the files on the harddrive?

[TMSupport]

No, it will not.

[Arjan21]

Thank You, The problem is solved.
When I've changed all the settings, I'm gonna make a back-up as soon as possible.

[Arjan21]

But when I add a user I get the same message again.