Problems with my (formerly) shared external USB drives (F5-221)

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ricardo2022
Posts: 4
Joined: 26 Sep 2022, 22:27

Problems with my (formerly) shared external USB drives (F5-221)

Post by ricardo2022 »

Hi there,

This has been a really nice product so far for me, almost as good as my Synology device and way cheaper. Nice work!

I do however have a slight problem with external USB drives attached to the TerraMaster F5-221.

As of the last time I updated my NAS (running latest version) I can no longer:

1. Access my external USB drives that were previously running fine and shared via SMB and NFS to my Linux/Windows devices.
2. Cannot edit the Shared Folder permissions for my external USB drives.

I tried editing the smb.conf directly on the device but that made no difference. I basically used the same configuration as the main RAID array running on the 5 drives in the TerraMaster and is shared fine to my Linux, Apple and Windows devices.

PLEASE HELP!!

Richard
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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04
China

Re: Problems with my (formerly) shared external USB drives (F5-221)

Post by TMroy »

What is your TOS version please?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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ricardo2022
Posts: 4
Joined: 26 Sep 2022, 22:27

Re: Problems with my (formerly) shared external USB drives (F5-221)

Post by ricardo2022 »

The TOS version is:

Code: Select all

4.2.39-2203011626
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: Problems with my (formerly) shared external USB drives (F5-221)

Post by TMroy »

Please update to TOS 5.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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ricardo2022
Posts: 4
Joined: 26 Sep 2022, 22:27

Re: Problems with my (formerly) shared external USB drives (F5-221)

Post by ricardo2022 »

I'd love to, but the updater says I'm on the latest version?

Richard
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ricardo2022
Posts: 4
Joined: 26 Sep 2022, 22:27

Re: Problems with my (formerly) shared external USB drives (F5-221)

Post by ricardo2022 »

OK I found a guide on how to do it. Seems like a big update.

I will report back on whether its fixed. Thank you!
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