Raid Sync query

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gcok
Posts: 37
Joined: 08 Dec 2020, 01:18

Raid Sync query

Post by gcok »

System F4-210
[RAID1]
TOS: Latest

A few days ago I suddenly lost SMB access and the device threw an alarm and alert about raid exception, now It takes almost 3 minutes to log in to TNAS and it has said RAID ynchronisation for the last 4 days, surely that's not right is it??
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TMAY
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Joined: 17 Aug 2021, 10:00

Re: Raid Sync query

Post by TMAY »

Hello, it seems that your array is abnormal, please go to the control panel to check whether the SMB service is enabled? Can you provide us with screenshots of storage pools and volumes?
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gcok
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Joined: 08 Dec 2020, 01:18

Re: Raid Sync query

Post by gcok »

SMB is enabled

but the workgroup stays blank
Image

Storage pool Image


volume Image
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TMSupport
TerraMaster Team
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Re: Raid Sync query

Post by TMSupport »

1. You need to fill in the information in the workgroup text box
2. Please wait for the array synchronization to complete. If the array fails again, you need to check your hard drive health.
smb.jpg
smb.jpg (22.53 KiB) Viewed 2451 times
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gcok
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Joined: 08 Dec 2020, 01:18

Re: Raid Sync query

Post by gcok »

yes I already populated the workgroup field but it just stayed blank, I suspect there is a hard drive issue as its been stuck on 1% synchronizing, so will check that later
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gcok
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Joined: 08 Dec 2020, 01:18

Re: Raid Sync query

Post by gcok »

I have been away for a while. The NAS is working as expected after changing from BTRFS to EXT4 however the issue with the blank workgroup persits. is there a solution to this?
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TMzethar
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Re: Raid Sync query

Post by TMzethar »

{L_BUTTON_AT}gcok

Please try to clean the browser cache. Collect a log, download it and send it to us to check whether there are obvious problems.
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gcok
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Joined: 08 Dec 2020, 01:18

Re: Raid Sync query

Post by gcok »

the samba service starts

Image

nothing in smb log

Image

the workgroup remains blank

This is the output for global on testparm

# Global parameters
[global]
server string = TNAS-8A64
full_audit:failure = connect
full_audit:success = connect rmdir create_file sendfile pread_send rename unlink symlink link
full_audit:prefix = %u|%I
full_audit:syslog = true
idmap config * : backend = tdb
include = /etc/samba/smb-extend.conf

I assume workgroup should be here ?


anything else I can test?
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TMSupport
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Re: Raid Sync query

Post by TMSupport »

Please go to TOS desktop - Technical support - Report issues to generate a report and send it to us.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
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