I have an F4-442 with a D4-300 connected to it.
After upgrading the OS today I can't access my DAS drives via Windows. NAS is no problem, but the DAS drives say access denied and rejects my admin password.
I can access it via TOS and Plex can play/access files just fine.
Any thoughts?
Upgraded OS today and now I can't access my DAS via NAS
Re: Upgraded OS today and now I can't access my DAS via NAS
Is the DAS connected to the NAS as an external drive? What is the system version of the NAS?
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Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Upgraded OS today and now I can't access my DAS via NAS
Yes, DAS is connected as external drive to NAS.
TOS version is 4.2.39-2203011626.
TOS version is 4.2.39-2203011626.
Re: Upgraded OS today and now I can't access my DAS via NAS
The external device cannot be accessed on windows via SMB in TOS 4.2.39. This issue will be fixed in a next version. Or you can consider installing TOS 5.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Upgraded OS today and now I can't access my DAS via NAS
Any idea when the next version will be available?