cant log in. getting wrong password
cant log in. getting wrong password
cant log in. getting wrong password. the log in screen has changed.
using windows 11. before there was a forgot password button.
Re: cant log in. getting wrong password
It seems your tnas does not obtain a correct IP address from your DHCP server. Make sure you have the correct settings in your router.
By the way, what is your model number and what is your TOS version?
By the way, what is your model number and what is your TOS version?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: cant log in. getting wrong password
hi my model # F4-220 tas version 6 to 8 months ago. cant get in. what settings should be for the settings?
Re: cant log in. getting wrong password
{L_BUTTON_AT}Lou551
Did you mean you updated your TOS version 6~8 months agao? Would you show a screenshot of the "wrong password" message?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: cant log in. getting wrong password
No didn’t update what ever was there at that time. Will send another picture this afternoon when I get home
Re: cant log in. getting wrong password
OK,I see.
As your tnas device was not able to obtain a correct IP address from your router, you are not able to connect your device, you can't even modify the IP address. Please try to restart your router and tnas device.
As your tnas device was not able to obtain a correct IP address from your router, you are not able to connect your device, you can't even modify the IP address. Please try to restart your router and tnas device.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: cant log in. getting wrong password
This has been done several times!
Re: cant log in. getting wrong password
Then, try to uninstall the current TNAS PC app, and reinstall a new version for windows OS, https://download2.terra-master.com/Terr ... 5.0.12.zip
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: cant log in. getting wrong password
hi i uninstalled old win ver. installed new ver. from your link. new verion finds nas at 10% but it wont connect. see pictures