How do I mount it? The drive showed that it's status was good.
Thank you
I got a virus
Re: I got a virus
When the device is powered on, the volume will be automatically mounted. Please restart the device first. If it is not mounted successfully, you can contact our tech team for assistance.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: I got a virus
I'm sure the drive is mounted but the file manager won't let me switch between drive. How do I switch to the 2nd drive?
Re: I got a virus
{L_BUTTON_AT}OGStyle
Hi, you can try this to switch to another disk's volume.
viewtopic.php?f=76&t=2443To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: I got a virus
Unfortunately that still won't let me see the 2nd drive. It will only let me see the first drive.
Re: I got a virus
Please check whether the volumes and storage pools created by the old and new hard disks are displayed normally.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: I got a virus
you are on a different topic now, you need to open a new topic.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)