CPU at 100% after a couple of days; resource monitor does not indicate which processes are problematic

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JasonG245
Posts: 9
Joined: 10 Jan 2021, 23:45

CPU at 100% after a couple of days; resource monitor does not indicate which processes are problematic

Post by JasonG245 »

Hello,

The summary pane on "Desktop - TOS" reports 100% CPU utilisation after a couple of days from startup. If I view running processes from Resource Monitor no processes report above 5% intermittently (most of the time all processes report 0%).

I cannot determine why the CPU reports as being maxed out. If I reboot the TNAS the CPU remains normal for a day or 2 before eventually reverting back to 100%.

Model is F5-221, TOS version 4.1.30-2008051459.

Any insight that you could offer would be appreciated. What could be wrong?

Thanks
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TMRyan
TerraMaster Team
Posts: 824
Joined: 01 Dec 2020, 11:50
China

Re: CPU at 100% after a couple of days; resource monitor does not indicate which processes are problematic

Post by TMRyan »

Hi,
Is it possible to let our engineer check it remotely? You can send an email to our tech team:viewtopic.php?f=75&t=608
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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