Two days ago everything is running really stable for 2 months, but since yesterday I can't login in my Nas (F2-210) anymore.
It keeps stuck at the loading screen before login. Sometimes after a reboot I can login for several minutes, but after those minutes it won't react anymore. I can ping the NAS and the TNAS app is seeing the NAS sometimes.
Ive reinstall the software with 4.2.8 and 4.2.7 by removing the harddisk and start. After the reinstall I can enter the NAS for a few minutes. But got the same problem.
I don't know what to do anymore. send a mail to the support as well, but hopefully someone can help me with this problem.
Greetz Arjan
Can't login
Re: Can't login
After the last installation I'm getting the message:
502 Bad Gateway
nginx/1.16.1
502 Bad Gateway
nginx/1.16.1
Re: Can't login
Hello,
You can reinstall the system first: viewtopic.php?f=75&t=744
After installation, use SMB, FTP or other methods to back up the TNAS hard disk data to other places.
Delete the existing volume and storage pool (all data will be deleted), then use the method 2 in the link below to install the system, and try to create another file system volume for use: viewtopic.php?f=75&t=423
If it still does not work, please send an email to our technical support team: viewtopic.php?f=75&t=608
Note: You need to perform the operation after backing up the data.
You can reinstall the system first: viewtopic.php?f=75&t=744
After installation, use SMB, FTP or other methods to back up the TNAS hard disk data to other places.
Delete the existing volume and storage pool (all data will be deleted), then use the method 2 in the link below to install the system, and try to create another file system volume for use: viewtopic.php?f=75&t=423
If it still does not work, please send an email to our technical support team: viewtopic.php?f=75&t=608
Note: You need to perform the operation after backing up the data.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
Re: Can't login
I've ordered a sata cable so I can format my harddrives.
Re: Can't login
After Formatting the harddisk and reinstalling TOS I think the problem is solved. Now I've to wait till the back-up is back on my NAS
Re: Can't login
Now 2 months further with no problems at all I've got the same problem again.
Now really annoyed by this system...
Is there a way to solve this problem. Every 2 months deleting my data is not a way to work with a nas.
Now really annoyed by this system...
Is there a way to solve this problem. Every 2 months deleting my data is not a way to work with a nas.
Re: Can't login
We will replace a new device for you.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: Can't login
Is there a way to copy all the data from the disks to an external harddrive?
I've used raid 1 with BTRFS
I've used raid 1 with BTRFS
Re: Can't login
I think when I install the new nas. I've to format the disks?