My TerraMaster F2-210 has been infected by Ransomware eCh0raix / QNAPCrypt

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CarlosMtnez
Posts: 8
Joined: 26 Dec 2020, 23:44

My TerraMaster F2-210 has been infected by Ransomware eCh0raix / QNAPCrypt

Post by CarlosMtnez »

Hello, some days ago, my TerraMaster F2-210 has been attacked by Ransomware eCh0raix / QNAPCrypt

My System version was 4.1.31
I had opened in my router port 8181 for web interface because I want access from outside my network if needed. Im using a secure password and Im sure attackers does not knows.

Now, all documents and photos are encrypted with extension .encrypt and a txt message saying I have to go to .onion link to pay a rescue.

Following information is added by TerraMaster customer service
Official notice about eCh0raix(QNAPCrypt)
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Jamgot
Posts: 2
Joined: 27 Dec 2020, 08:35

Re: My TerraMaster F2-210 has been infected by Ransomware eCh0raix / QNAPCrypt

Post by Jamgot »

My F4-210 I just bought also got attacked by the same ransomware and I have no idea how to remove it without a full server format. ClamAV doesn't detect any viruses or ransomware.
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Spaniard
Posts: 19
Joined: 26 Dec 2020, 00:28

Re: My TerraMaster F2-210 has been infected by Ransomware eCh0raix / QNAPCrypt

Post by Spaniard »

I am curious...
Was it only the port 8181 open in your router?
Have you checked for any clue about the attack in the logs?
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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04
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Re: My TerraMaster F2-210 has been infected by Ransomware eCh0raix / QNAPCrypt

Post by TMroy »

I am sorry to hear that your data has been infected by ransomware.
We have some advices here viewtopic.php?f=75&t=1291&p=6581#p6581

Please check if this could be help: https://www.bugsfighter.com/remove-ech0 ... ypt-files/
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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CarlosMtnez
Posts: 8
Joined: 26 Dec 2020, 23:44

Re: My TerraMaster F2-210 has been infected by Ransomware eCh0raix / QNAPCrypt

Post by CarlosMtnez »

I'm pretty sure attacker entered through web portal.

In the system logs there was some Events "Web Logout Succesful!" from weird ip address. About 3 or 4 logs like that in the past 2 days. Only that, No other messages from that ips.

I left open web admin port (8181) because I want to access from outside to access my data tree and or download individual files.

I DO NOT had opened telnet nor SSH port. Also is checked only local connections.

I think its a vulnerability from Web admin interface.

Hope TerraMaster investigate this and make a Patch.
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crpanada
Posts: 1
Joined: 28 Dec 2020, 03:31

Re: My TerraMaster F2-210 has been infected by Ransomware eCh0raix / QNAPCrypt

Post by crpanada »

Good evening, I have also discovered, despite myself, that my NAs Terramaster has also been infected.
Do you have any ideas on how to solve the problem?
At the moment I have 1 tb of blocked data and a lot of work to do.
Please help us to resolve.
I have no intention of paying 1300€ to get my data back.
Many thanks.
Cristiano
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Spaniard
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Joined: 26 Dec 2020, 00:28

Re: My TerraMaster F2-210 has been infected by Ransomware eCh0raix / QNAPCrypt

Post by Spaniard »

Searching for 'terramaster vulnerabilities' I found several pages with bad news... the code is prone to security holes

The most recent one confirmed is
https://packetstormsecurity.com/files/1 ... ution.html
I guess 4.2.07 is also affected.

I have taken mine offline. Looks like the first thing to do with these NASes is changing all the ports to something very unusual if you truly need them on Internet.
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armandomr81
Posts: 6
Joined: 28 Dec 2020, 12:10

Re: My TerraMaster F2-210 has been infected by Ransomware eCh0raix / QNAPCrypt

Post by armandomr81 »

I just find out the same thing happen to my T-NAS also on Dec 25 th. I have not used the NAS since Dec 20 th so I think the attac was similar to the other posted.

Is there a way to recover the .ENCRYPTED files? After this I would leave mine offline but there is very sensible information in my drive, such as taxes, goverment payments from my house and cars and thousands of family pictures.

Please help. Someone from Terramaster? At least point me in the rigth direction to contact someone can recover my files.

Armando Martinez.
F2-210 user
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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04
China

Re: My TerraMaster F2-210 has been infected by Ransomware eCh0raix / QNAPCrypt

Post by TMroy »

{L_BUTTON_AT}Spaniard
Please be well noted that the Vulnerability mentioned by packetstormsecurity in the article about "include/makecvs.php" has been resolved in 4.2.07 viewtopic.php?f=28&t=1136
releasenotes.png
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: My TerraMaster F2-210 has been infected by Ransomware eCh0raix / QNAPCrypt

Post by TMSupport »

It couldn't be updated automatically. If the folders are encrypted already, please go to TOS Control panel- update&recovery- restore to factory default to see whether it's ok.
To contact our team, please send email to following addresses, remember to replace (at) with @
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