TerraMaster F4-210

[johnruk4670]

I moved my NAS from one network to another and it asked me to reassign an IP address which i did, it then asked me to re-initialise my NAS which i have not done yet, will i lose all my data if i re-initialise the NAS.

[TMroy]

Yes, if you change your network environment, the previous IP configuration need to be modify or your tnas won't work. But I did not get the point why you were asked to re-initialize your device, where you got such prompt? what did you do to your device?

Normally re-initialization won't delete your data on hard drives, you can go ahead, but if you get prompt and ask you to create a new storage pool or volume during initialization, you need to stop immidietely or you will lose you data. If this happen, please contact our technical team.