F210 no access to files

Initialization of newly purchased TNAS or re-installation of your TNAS
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bigmac747
Posts: 1
Joined: 17 Aug 2020, 05:22

F210 no access to files

Post by bigmac747 »

setup F2-210

TNAS-PC can see the file folders but I cannot access the files.

TOS stopped displaying the file structure in browser.

Resource monitor shows CPU 10% but total memory in use 94.28%

Network check shows that PING Packet loss is 27% tested 20 feet from NAS

Can I remove the 2 drives [2x 4TB WD] and run the factory reset

Will my drives be able to be read after the reset?

Thanks
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: F210 no access to files

Post by TMSupport »

To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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