F4-210 how to uninstall TOS?

Initialization of newly purchased TNAS or re-installation of your TNAS
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Pomax
Posts: 5
Joined: 22 May 2020, 04:24

F4-210 how to uninstall TOS?

Post by Pomax »

Is there a way to uninstall TOS and reset to "factory default"? When needing to return the unit for RMA, or selling it on, the last thing you want is to have someone now have all your NAS settings, some of which are a definite security risk when leaked.
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: F4-210 how to uninstall TOS?

Post by TMSupport »

You can connect the hard drive to your computer to format it.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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TMroy
TerraMaster Team
Posts: 2607
Joined: 10 Mar 2020, 14:04
China

Re: F4-210 how to uninstall TOS?

Post by TMroy »

To erase the system configuration, go to TOS > Control panel > General settings > Update & recovery > Backup & restore > Reset system configuration.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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