first install

Initialization of newly purchased TNAS or re-installation of your TNAS
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obelynx
Posts: 1
Joined: 07 May 2020, 20:44

first install

Post by obelynx »

hi I have an f2-210,
I downloaded and installed the tnas_pc both on windows and mac. after connecting and turning on the nas it is recognized on the net and seen by tnas_pc but when logging in it automatically opens the browser but I can't log in: the browser tells me that it cannot reach the server. so I can't even get to initialize and install TOS. can you help me?
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Tricky
Posts: 225
Joined: 07 Feb 2020, 02:12
Great Britain

Re: first install

Post by Tricky »

Did you download and install the TOS software from here? https://download.terra-master.com/downl ... n&tid=1562
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TMroy
TerraMaster Team
Posts: 2598
Joined: 10 Mar 2020, 14:04
China

Re: first install

Post by TMroy »

obelynx wrote: 07 May 2020, 21:30 hi I have an f2-210,
I downloaded and installed the tnas_pc both on windows and mac. after connecting and turning on the nas it is recognized on the net and seen by tnas_pc but when logging in it automatically opens the browser but I can't log in: the browser tells me that it cannot reach the server. so I can't even get to initialize and install TOS. can you help me?
Follow this instruction please.
viewtopic.php?f=21&t=363
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
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