TerraMaster_TNAS_PC_for_Ubuntu_5.0.15.AppImage

Initialization of newly purchased TNAS or re-installation of your TNAS
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bidmead
Posts: 114
Joined: 18 Jan 2021, 02:25
Great Britain

TerraMaster_TNAS_PC_for_Ubuntu_5.0.15.AppImage

Post by bidmead »

Has this utility been tested with Ubuntu 22.04.1? On my system it opens a black window with no window decoration and has nothing else to offer?

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Chris
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bidmead
Posts: 114
Joined: 18 Jan 2021, 02:25
Great Britain

Re: TerraMaster_TNAS_PC_for_Ubuntu_5.0.15.AppImage

Post by bidmead »

For reference, the associated error message is:

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libva error: /usr/lib/x86_64-linux-gnu/dri/i965_drv_video.so init failed
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Chris
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: TerraMaster_TNAS_PC_for_Ubuntu_5.0.15.AppImage

Post by TMSupport »

A known issue, please wait for the update.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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bidmead
Posts: 114
Joined: 18 Jan 2021, 02:25
Great Britain

Re: TerraMaster_TNAS_PC_for_Ubuntu_5.0.15.AppImage

Post by bidmead »

Thanks for that feedback, @TMSupport.

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Chris
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dowlingmark
Posts: 6
Joined: 04 Mar 2023, 10:09

Re: TerraMaster_TNAS_PC_for_Ubuntu_5.0.15.AppImage

Post by dowlingmark »

Hi, 3 months later I'm having the same issue, is there a fix / update?
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TMzethar
TerraMaster Team
Posts: 1128
Joined: 27 Oct 2020, 16:43

Re: TerraMaster_TNAS_PC_for_Ubuntu_5.0.15.AppImage

Post by TMzethar »

There is no new version yet.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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