I installed TOS 5 on the new device and I added 5x8Tb Iron wolf disks.
I tied to create a storage pool and/or a volume a couple of times. The UI accepts my choices but I do not see any indication of the process of creating the pool. I can hear a disk activity but no feedback on the page - the storage pool says "No valid data", about 24 hours after I pressed the button.
Please advice.
F5-422 5x8Tb takes forever to create storage pool
Re: F5-422 5x8Tb takes forever to create storage pool
is your F5-422 a newly purchased device? when?
are your drives new? have they been used in any of TerraMaster nas device?
are your drives new? have they been used in any of TerraMaster nas device?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: F5-422 5x8Tb takes forever to create storage pool
Both the device and disks are brand new and purchased on Oct 11th. TOS ver. 5.0.171.
I tried to create the storage pool a couple of times and this could have contributed to the problem.
I tried to create the storage pool a couple of times and this could have contributed to the problem.
Re: F5-422 5x8Tb takes forever to create storage pool
The disks are model ST8000VNZ04
Re: F5-422 5x8Tb takes forever to create storage pool
what RAID type did you choose to create your storage pool?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: F5-422 5x8Tb takes forever to create storage pool
It is TRAID.
There is something wrong with the system. I can not open Apps - I can see the icon but not the window.
It is safe to do a factory reset and install TOS 5 and then try to build the storage pool?
There is something wrong with the system. I can not open Apps - I can see the icon but not the window.
It is safe to do a factory reset and install TOS 5 and then try to build the storage pool?
Re: F5-422 5x8Tb takes forever to create storage pool
I can not reset to factory settings - I get "Operation failed - incorrect username and password" and I am sure the password is correct.
Please advise how to do a hardware reset and how to format the HDD and start from scratch.
Please advise how to do a hardware reset and how to format the HDD and start from scratch.
Re: F5-422 5x8Tb takes forever to create storage pool
{L_BUTTON_AT}twhite
Please try to reinstall your system. How to reinstall TOS?To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)