Hello there,
I'm experiencing the same issue described in this post: viewtopic.php?f=21&t=301&p=1142&hilit=ihm#p1142 with F1-210 TOS 4.1.21. I understand that the "IHM-notification" seems to go away after a while. I was wondering does TerraMaster support Seagate's IHM system? How do we access IHM? Seagate IHM webpate: https://www.seagate.com/ca/en/internal- ... lf/health/.
Thanks a lot,
Jack
IHM Support
Re: IHM Support
May I know the capacity size of your current Iron Wolf HDD?
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: IHM Support
Both 4 TB and IHM enabled (see pic attached), but no IHM option available. IHM Notification is showing for both hard drives, which are brand new and shown as "good" under SMART. They were both installed yesterday to replace two WD Reds in a RAID 1. The RAID 1 has been rebuilt successfully.
As you can see in this post: https://www.seagate.com/ca/en/internal- ... lf/health/, this user is also having issues seeing the IHM option.
As you can see in this post: https://www.seagate.com/ca/en/internal- ... lf/health/, this user is also having issues seeing the IHM option.
Re: IHM Support
Before the IHM feature active, you need to wait for 12 hours after the drives installed.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: IHM Support
Thanks for your reply! I can see it now and both hard drives are reported healthy by IHM now. Thanks for your help!