Hi All
I purchased an F5-422 2 weeks ago and have spent the last few days transferring over 20Tb of data to it. It's configured as RAID 5 with 5x 16TB Seagate Drives.
Today I powered down the device via the TOS desktop and restarted it. I am now being told that the device is uninitialized as per attachment
I urgently need help to recover from this situation - I have emailed support but not heard back as yet.
Regards
Rich
F5-422 showing as Uninitialized after power cycle
Re: F5-422 showing as Uninitialized after power cycle
Please follow the guide on the page to install TOS.
Note: After installation-restart-setting the administrator account, if it prompts to initialize the raid, please do not continue and contact our tech team.
Note: After installation-restart-setting the administrator account, if it prompts to initialize the raid, please do not continue and contact our tech team.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)