Virus

Initialization of newly purchased TNAS or re-installation of your TNAS
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cjburkha
Posts: 12
Joined: 30 Apr 2022, 23:14

Virus

Post by cjburkha »

Looks like I got a virus, trying a Clam virus scan dont know if it will help its been at 100% for like 3 hours.

Should I just re-install at this point?

Is that possible? Safe?
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Virus

Post by TMSupport »

What is the phenomenon that makes you think that the TOS system may be infected with a virus? Please send us a screenshot.
Reinstalling the system may solve it.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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cjburkha
Posts: 12
Joined: 30 Apr 2022, 23:14

Re: Virus

Post by cjburkha »

Thanks the CPU was spiking and when I looked up the process it said crypto miner.

I reinstalled every thing seems good thanks
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