F2-210 login

Initialization of newly purchased TNAS or re-installation of your TNAS
Locked
User avatar
Dokey
Posts: 3
Joined: 26 Apr 2022, 22:35

F2-210 login

Post by Dokey »

Hi all, not sure if this is the right section to ask in, so apologies if not.

I have the f2-210 coming up in the TNAS window, which I can select, but for some unknown reason when it takes me to the login page, it no longer recognises my, or any email address/password.

Can the whole system be reset so I can start afresh with the login details?

Thank you in advance for any help,
Ryan
User avatar
TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: F2-210 login

Post by TMroy »

Did you mean you forgot your password and username?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
Dokey
Posts: 3
Joined: 26 Apr 2022, 22:35

Re: F2-210 login

Post by Dokey »

TMroy wrote: 29 Apr 2022, 23:17 Did you mean you forgot your password and username?
That is an easier way of saying it, thank you :lol:

Yes I believe I have forgotten my username and password :(
User avatar
TMnorah
TerraMaster Team
Posts: 117
Joined: 17 Aug 2021, 09:51

Re: F2-210 login

Post by TMnorah »

Hello, you can reinstall the system to reset your account password. For details, please refer to the following guidelines:viewtopic.php?f=76&t=423
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
Dokey
Posts: 3
Joined: 26 Apr 2022, 22:35

Re: F2-210 login

Post by Dokey »

Thankyou for the help, all sorted.
Have a good weekend.
Ryan
Locked