F2-210 issue

Initialization of newly purchased TNAS or re-installation of your TNAS
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minimicro
Posts: 1
Joined: 03 Jan 2021, 21:51

F2-210 issue

Post by minimicro »

Hello,

I have an F2-210.

Recently, it disappeared from the interface of my box, I changed cable and network port but ping stay KO.

Nothing happens when I long press the power button.
If I want to stop it, I have to unplug the power ...

Thanks,

(Sorry for my bad english, i'm french)
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TMRyan
TerraMaster Team
Posts: 817
Joined: 01 Dec 2020, 11:50

Re: F2-210 issue

Post by TMRyan »

First of all, you need to check that the network of TNAS and the computer are in the same environment, you can try to boot up without inserting the hard disk, and then use the TNAS PC to search for TNAS.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
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