Terramaster F5-221

Initialization of newly purchased TNAS or re-installation of your TNAS
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Ryasis
Posts: 7
Joined: 04 Jan 2022, 05:19

Terramaster F5-221

Post by Ryasis »

I performed windows update on my PC that manages and logs into the NAS, restarted it, and when the PC came back up, my Seagate 10TB iron wolf, well the NAS said it was unsupported, I restarted the NAS and the ADmin Settings setup screen is showing? This is the third time!!!!! I can't keep running my media server off of this if this is what I am going to keep getting, Is this thing resetting to factory on me? Because if so this is stupid, let me know now so I can return this piece of garbage.
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Terramaster F5-221

Post by TMSupport »

Hi! You can contact our tech team to have a remote session.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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