F4-210 Uninitialized after power outage

Initialization of newly purchased TNAS or re-installation of your TNAS
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frankp378
Posts: 2
Joined: 06 Dec 2021, 07:56

F4-210 Uninitialized after power outage

Post by frankp378 »

After a power outage, trying to access my F4-210 leads to a setup-wizard, and the device status is uninitialized. I have a Raid 1 array of data on two hard drives that need to be preserved. If I begin an initialization, the drives are recognized, but the storage pool is not. The TNAS seems to see the drives as free space. How do I proceed to restore my system the way it was?
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TMSupport
TerraMaster Team
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Joined: 13 Dec 2019, 15:15

Re: F4-210 Uninitialized after power outage

Post by TMSupport »

Hi!
It may be that the file system is wrong or the RAID has not been formed successfully, you can contact our technical team to check it remotely.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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frankp378
Posts: 2
Joined: 06 Dec 2021, 07:56

Re: F4-210 Uninitialized after power outage

Post by frankp378 »

Thank you. I managed to get the system restored.
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mildcuban
Posts: 1
Joined: 18 Jan 2022, 03:12

Re: F4-210 Uninitialized after power outage

Post by mildcuban »

frankp378 how did you resolve you issue. I am having the same problem.
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BobF
Posts: 14
Joined: 26 Apr 2022, 23:21

Re: F4-210 Uninitialized after power outage

Post by BobF »

Same here. I'm stuck in a loop. TOS installs, restarts, then starts at initialization again.
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Homebucket
Posts: 1
Joined: 14 Jul 2022, 10:02

Re: F4-210 Uninitialized after power outage

Post by Homebucket »

Anyone fix this? I have the same problem. Raid 1 (2x16tb). Woke up today and the TOS goes straight to initalization page. I dont want to lose my data.
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TMLyy
TerraMaster Team
Posts: 105
Joined: 01 Jun 2022, 18:36

Re: F4-210 Uninitialized after power outage

Post by TMLyy »

{L_BUTTON_AT}Homebucket
Please contact the technical support mailbox to make an appointment for remote inspection
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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