F2-422 Login Problem
- JacobScott
- Posts: 1
- Joined: 08 Oct 2021, 00:44
F2-422 Login Problem
I recently purchased a F2-422. I was able to install the TOS, but the page to login never came up after it rebooted. I never got the page to set the password or anything. I downloaded the TNAS desktop application, and I am able to discover the NAS, and change the IP address with the default password, but it will not let me login. Every time I select confirm on the login, it goes straight to the page to search for a NAS device, so it seems to be an endless loop. When I try to go to the IP address on a web browser, I get a "can't reach this page" "took too long to respond". I tried Microsoft Edge and Google chrome with the same results. I tried disabling the firewall and that did not help. I also tried connecting a usb, just to see if I can configure with that, and I got an error message that the USB device could not be identified.
Re: F2-F22 Login Problem
Hi!
Is it convenient to let our engineer to check it remotely? Please contact our technical team.
Is it convenient to let our engineer to check it remotely? Please contact our technical team.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Re: F2-422 Login Problem
{L_BUTTON_AT}JacobScott
why you need to change the IP address from beginning? are you sure you use a correct IP address?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)