Recycle Bin

Initialization of newly purchased TNAS or re-installation of your TNAS
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raul1977
Posts: 3
Joined: 26 Jul 2020, 05:55

Recycle Bin

Post by raul1977 »

Good morning
After the deletion forced by problems with the server that shut down 10 seconds after booting, it took me a few months to start it again because of my disappointment, I installed the operating system and everything works correctly, except that the recycle bin does not appear. Is there any way to fix it other than reinstalling the system again? Thank you
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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04
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Re: Recycle Bin

Post by TMroy »

may i know what is your model and which version of OS running in your TNAS?
did you enable the Recycle bin for each of your shared folders?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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raul1977
Posts: 3
Joined: 26 Jul 2020, 05:55

Re: Recycle Bin

Post by raul1977 »

{L_BUTTON_AT}TMroy
Thanks for your fast answer. Version is 4.2.x and my model F4-210
I didn'k know I had to enable Recycle bin. In fact I don't know how to do it as I never needed to do it before.

Thanks
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: Recycle Bin

Post by TMroy »

1. update your TOS to the latest version;
2. go to control panel > shared folder > edit, enable the recycle bin;
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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raul1977
Posts: 3
Joined: 26 Jul 2020, 05:55

Re: Recycle Bin

Post by raul1977 »

Thanks a lot
I will do it today and I will confirm it is solved
Thanks!
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