Failed to format RAID!

Initialization of newly purchased TNAS or re-installation of your TNAS
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Siryu
Posts: 3
Joined: 13 Sep 2021, 22:56

Failed to format RAID!

Post by Siryu »

Hi every one !

I've got an issue on my F2-210 !

Last year a public vulnerability has been released in a non responsible disclosure way :p (more info here for IT sec enthusiasts: https://www.evilsocket.net/2017/05/30/T ... E-as-root/)

Anyway my NAS has been pwned => cryptlocker etc... (as I store mostly big file I didn't lost any data, but all my docker configuration and everything was encrypted) as I was a bit busy since now... I just put back my data on some hard drive and put my NAS in a closet for a while since today...

As TNAS Factory reset, wasn't effective to restore every thing (most of system and config file were encrypted) I decided to format the disks from an other computer:

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# after stopping RAID with madm
 $ sudo fdisk /dev/sdX
 # New GPT partition table => New Partition "Linux File System"
 $ sudo mkfs.ext4 /dev/sdX1
 #Repeat on the 2nd disk
I have now 2 empty disks format in ext4 on GPT Partition table.
But when I put them back on my TNAS and start the initialization process with the wizard... After setting the NAS name, username, password and email... when the wizard initialize disks, it is stuck at 10% and I have this error message:

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Failed to format RAID! Your hard drives may be abnormal. Please initialize your hard drives and try again.
As from this installation process I don't have any log or detailed error I'm looking for help or similar issue...
If you have any way/tricks to get the logs from this wizard plz tell me ! :D


Before Any questions about my Hard Drives:
- Yes they are compatibles with F2-210 TNAS
- Yes they were still working before erase
- Yes they were working after erase
- Yes they are detected as healthy
User avatar
TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: Failed to format RAID!

Post by TMroy »

Delete all partitions, and do a formatting or low level formatting and try again.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
Siryu
Posts: 3
Joined: 13 Sep 2021, 22:56

Re: Failed to format RAID!

Post by Siryu »

Hello, thanks for your response....

What do you call low level formatting ? Like dd /dev/zero on disks ?

Thanks in advance !
User avatar
Siryu
Posts: 3
Joined: 13 Sep 2021, 22:56

[Solved] Failed to format RAID!

Post by Siryu »

Thanks, it solved my issue :D
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