My F2-220 does not work

Initialization of newly purchased TNAS or re-installation of your TNAS
Locked
User avatar
Juananlogo
Posts: 1
Joined: 12 Aug 2021, 20:32

My F2-220 does not work

Post by Juananlogo »

It worked perfectly and has stopped working. Only the power light comes on.
I have checked the network cable but it does not connect and the disk light shows red, even when there are no disks inside.
User avatar
TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: My F2-220 does not work

Post by TMSupport »

Hi!
Please turn on TNAS (with the hard disk removed), and then search for IP with TNAS PC to see if it can be found. If it fails to search, it may be that the initboot system is broken, or the product hardware is faulty.
The solution to the initialization boot system is broken:
1. Make an initboot system: viewtopic.php?f=75&t=1455
2. Buy an X86 initboot USB flash disk on Amazon.
If it doesn't work, you can remove the battery on the motherboard, then short-circuit both ends of the battery holder, clear COMS, and see if it is work.
If none of the above operation methods work, you can only follow the after-sales maintenance process.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Locked