Cant start system f221

Initialization of newly purchased TNAS or re-installation of your TNAS
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unixtall
Posts: 56
Joined: 31 Dec 2019, 19:02

Cant start system f221

Post by unixtall »

I have a problem to start my system. The only thing i did was restart the system.

And never more i could not access to my system with hdd#1. If i only let inserted hdd#2, the system boots but there are not my applications this disk. Applications are installed in hdd#1. What can i do? I need to boot with hdd#1.

Thanks you.
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TMroy
TerraMaster Team
Posts: 2604
Joined: 10 Mar 2020, 14:04
China

Re: Cant start system f221

Post by TMroy »

What happens when you insert both drives when restarting?
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
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unixtall
Posts: 56
Joined: 31 Dec 2019, 19:02

Re: Cant start system f221

Post by unixtall »

i can go to TOS login page but i cant logging. When HDD#1 is inserted, i think NAS tries to initiate with HDD1.
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Cant start system f221

Post by TMSupport »

Is it convenient for you to check it remotely? Please send email to support(at)terra-master.com to get more help.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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