Hello,
I tried to reinstall TOS following viewtopic.php?t=960
and I closed by mistake the browser during the process.
Now I can't turn off the device by pressing on the off button and TNAS PC cannot find it anymore.
I would like to know
- if there are any solution to revive my TNAS
- if I can at least recover my data in HDD by connecting it directly on my PC
Thank you
F2-210 TOS reinstall problem
Re: F2-210 TOS reinstall problem
Closing browser during installation normally will not interrupt the process, but cut off power supply will brick your device. now please try to unplug the power cable, remove all your drives from your TNAS, power on it again without drive and try if the TNAS PC can find your device. if you still fail to find your device, then write email to our tech team and ask for help.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)