F2-210 not initializing after shut down

Initialization of newly purchased TNAS or re-installation of your TNAS
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Harko
Posts: 1
Joined: 30 Jun 2021, 02:03

F2-210 not initializing after shut down

Post by Harko »

Hello,
I am using terra master tnas F2-210 for about few months and all I can say is it is very easy to use and good . yesterday I shut it down by pressing power off button on NAS it self instead through application like I usually do . now , when I try to log with my app I have browser opening and telling me that I have to configure it through Admin setting .when app opens it detect it but not initialise it , I am afraid to use it because few steps later I get a message like if I continue all data will be erased ( when using admin settings) . any suggestions what I could do to fix this ? thank you
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: F2-210 not initializing after shut down

Post by TMSupport »

Please take a screenshot to show us at which page it prompts you that data would be erased.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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