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Can't initialize f4-210

Posted: 12 Jun 2021, 09:16
by FlashBastard
When going through the online setup, when I get to the link that says initialize I get an error message. I have tried multiple browsers with no luck.

Re: Can't initialize f4-210

Posted: 12 Jun 2021, 09:52
by TMS
What error?can you take a attachments and whether the hard disk is healthy?

Re: Can't initialize f4-210

Posted: 12 Jun 2021, 20:08
by FlashBastard
The web page itself displays an error and just shows a bunch of random code instead of the page contents

Re: Can't initialize f4-210

Posted: 12 Jun 2021, 21:35
by TMS
The system files may be damaged. You can reinstall the TOS system.
Please refer to this link method two: viewtopic.php?f=75&t=423
Did you upgrade the TOS? From which version to the current version?

Re: Can't initialize f4-210

Posted: 13 Jun 2021, 02:17
by FlashBastard
I can't get that far, on the website when you pick to initialize the website errors out, this is a brand new never setup unit I can't get far enough to set it up.

Re: Can't initialize f4-210

Posted: 13 Jun 2021, 10:21
by TMS
FlashBastard wrote: 13 Jun 2021, 02:17 on the website when you pick to initialize the website errors out,
What error? Can you attach a attachments?

Re: Can't initialize f4-210

Posted: 14 Jun 2021, 01:06
by FlashBastard
The web page itself has a 500 error.

Re: Can't initialize f4-210

Posted: 14 Jun 2021, 10:02
by TMS
You are in the Quick Installation Guide. Click Next and you encounter an error on the page, not that your TNAS cannot be initialized, right?

Re: Can't initialize f4-210

Posted: 14 Jun 2021, 10:53
by FlashBastard
Yes that is correct, so I don't know what to do to actually get it to initialize.

Re: Can't initialize f4-210

Posted: 14 Jun 2021, 21:52
by TMS
We will fix the quick installation guide right away, basically install the TOS system, just follow the browser's operating instructions, you can post it if you have any problems.