F4-210 Initialization Problem

Initialization of newly purchased TNAS or re-installation of your TNAS
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Munstergreen
Posts: 2
Joined: 09 Jun 2021, 20:35

F4-210 Initialization Problem

Post by Munstergreen »

Hi there,

I would like to create a new RAID with my device.

However, each time I delete the existing volume and pool the system reboots to initialisation and will only allow me create a RAID 6 with my 4 x 6TB disks. How can I get the device to give me choice of what RAID type and size I require?

Thank you.

Michael
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TMS
TerraMaster Team
Posts: 508
Joined: 20 Oct 2020, 17:06

Re: F4-210 Initialization Problem

Post by TMS »

Click the RAID6 box, it will drop down to select the RAID or cancel the selected hard disk.
To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @
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Munstergreen
Posts: 2
Joined: 09 Jun 2021, 20:35

Re: F4-210 Initialization Problem

Post by Munstergreen »

I'm afraid I am not given the option of selecting a RAID type during initialisation - it skips straight to formatting after I input user details.

I have been able to work around by starting up with only one drive installed. Add the other drives and then delete the volume & pool; and then start from there within the TOS.

I would much rather do a low level format & RAID at initialisation stage.

Any suggestions for a complete wipe of the device?

Thanks.
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: F4-210 Initialization Problem

Post by TMSupport »

A low level format could wipe your HDDs completely.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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