Did an update of Plex. Apparently that cause me to lose access to the admin account through the GUI, and I can't get to the login prompt for any other accounts.
Then when I attempt to log in I get the wizard to set up the admin account, but I cannot get past the wizard screen because there are no entries in the Select Time Zone drop down.
All files still appear to be accessible via samba shares.
Any thoughts?
Admin account unaccessible - then can't select Time Zone
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stevejacobs
- Posts: 2
- Joined: 29 May 2021, 06:53
Re: Admin account unaccessible - then can't select Time Zone
Please clear the browser's cache, refresh the web page and try again.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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stevejacobs
- Posts: 2
- Joined: 29 May 2021, 06:53
Re: Admin account unaccessible - then can't select Time Zone
{L_BUTTON_AT}TMSupport
Re: Admin account unaccessible - then can't select Time Zone
The system file may be damaged or lost, resulting in the system not being mounted.Is it possible to let our engineer check it remotely?
You can send an email to our tech team to confirm it.
You can send an email to our tech team to confirm it.
To contact our tech team, please email to support(at)terra-master.com, remember to replace (at) with @