Hard Drives Constantly on

Initialization of newly purchased TNAS or re-installation of your TNAS
Locked
User avatar
KeithW
Posts: 5
Joined: 18 May 2021, 09:09

Hard Drives Constantly on

Post by KeithW »

This thing is driving me nuts. The drives and network lights are flickering and going crazy constantly even if there is no traffic. I managed to change to RAID 0, the drives are totally empty but working all the time, this cannot be normal. Anyone else had this.
User avatar
TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Hard Drives Constantly on

Post by TMSupport »

Please advise your TNAS model number and current TOS version.
Please refer to this link to get more information that why your HDDs do not go to hibernation viewtopic.php?f=75&t=473
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
User avatar
KeithW
Posts: 5
Joined: 18 May 2021, 09:09

Re: Hard Drives Constantly on

Post by KeithW »

Just found out that this is perfectly normal on the TOS, anywhere from 12 to 48 hours after the initial install (depending on the size of the drives). Nice of Terra-master to tell me (not) during the install process. Sounds like the old fashioned Microsoft De-frag process. Mine stopped after 18 hours.
Locked

Return to “Initialization”