F2-221: multiple errors initializing

Initialization of newly purchased TNAS or re-installation of your TNAS
User avatar
TMRyan
TerraMaster Team
Posts: 822
Joined: 01 Dec 2020, 11:50
China

Re: F2-221: multiple errors initializing

Post by TMRyan »

Hi,
You should remove HDD1 when TNAS is off, insert the hard drive, and then turn it on. You can go to the control panel to check the hard drive status. You can try a few more times to make sure it is not because the hard disk is not plugged in properly.
asd.png
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement)
User avatar
apinheiro
Posts: 16
Joined: 21 Dec 2020, 18:20

Re: F2-221: multiple errors initializing

Post by apinheiro »

Hi,

Many thanks. It was indeed a problem with the HDD. It has been now sent to warranty.

Best regards and much appreciation for all the help provided.
Locked