[Help] F4-423 TOS web UI Not loading  [SOLVED]

Initialization of newly purchased TNAS or re-installation of your TNAS
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admin01
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Joined: 26 Nov 2025, 22:17
Singapore

[Help] F4-423 TOS web UI Not loading

Post by admin01 »

Same problem as another user here. No SSH access, seems to have corrupted sys part. Intent to USB install TOS6 but cannot find an image. Pls hel
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CursaYang
TM Support
Posts: 740
Joined: 06 Jan 2025, 16:34
China

Re: [Help] F4-423 TOS web UI Not loading  [SOLVED]

Post by CursaYang »

Hello, you can find the USB boot system image in this post:
viewtopic.php?t=6433
This is the F2-423 TOS6 image file:
https://download3.terra-master.com/Util ... FI-229.img
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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admin01
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Joined: 26 Nov 2025, 22:17
Singapore

Re: [Help] F4-423 TOS web UI Not loading

Post by admin01 »

CursaYang wrote: 27 Nov 2025, 09:11 Hello, you can find the USB boot system image in this post:
viewtopic.php?t=6433
This is the F2-423 TOS6 image file:
https://download3.terra-master.com/Util ... FI-229.img
This is just the guide img. I have no way of reinstalling the os
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CursaYang
TM Support
Posts: 740
Joined: 06 Jan 2025, 16:34
China

Re: [Help] F4-423 TOS web UI Not loading

Post by CursaYang »

This is an image file used to create a boot system. You can refer to the instructions in the post. It is not an image (in the sense of a picture).
To contact our team, please send email to following addresses, remember to replace (at) with @

Technical team: support(at)terra-master.com(for technical support)
Service team: service(at)terra-master.com(for purchasing, return, replacement, RMA service)
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