Upload files and documents from mobile app

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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: Upload files and documents from mobile app

Post by TMroy »

The latest official mobile app has been online for Android and iOS. In apple app store, please search for TNAS mobile 3.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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slayer
Posts: 15
Joined: 24 Nov 2022, 23:32

Re: Upload files and documents from mobile app

Post by slayer »

Latest version tnas mobile 3 for android not working on samsung galaxy s10 plus

I just have a white screen no button

La dernière version tnas mobile 3 pour Android ne fonctionne pas sur Samsung galaxy s10 plus

j'ai juste un écran blanc aucun bouton
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TMSupport
TerraMaster Team
Posts: 2314
Joined: 13 Dec 2019, 15:15

Re: Upload files and documents from mobile app

Post by TMSupport »

{L_BUTTON_AT}slayer

What is your phone system version and tnas mobile 3 version?
Please try to clear your phone's app cache and reopening the app.
To contact our team, please send email to following addresses, remember to replace (at) with @
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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slayer
Posts: 15
Joined: 24 Nov 2022, 23:32

Re: Upload files and documents from mobile app

Post by slayer »

I have already cleared the cache, but it does not change anything, the apk, never worked.

Samsung galaxy s10 plus Android v12
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slayer
Posts: 15
Joined: 24 Nov 2022, 23:32

Re: Upload files and documents from mobile app

Post by slayer »

I just installed the latest version of tnas mobile 3.0.22, but it didn't change anything, I'm left with a frozen white page without any additional display.
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LewisFletcher15
Posts: 3
Joined: 16 Apr 2023, 18:14

Re: Upload files and documents from mobile app

Post by LewisFletcher15 »

Transferring data from a smartphone is currently not possible. However, the person who wrote the comment mentions that they have used Google Drive sync as a workaround, although they acknowledge that it is not an ideal solution.

The person also mentions that they anticipate adding this feature soon, although it is not clear who is responsible for adding the feature or what exactly the feature is. Without additional context, it is difficult to provide a more specific answer.
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TMtina
TerraMaster Team
Posts: 100
Joined: 01 Nov 2022, 18:00

Re: Upload files and documents from mobile app

Post by TMtina »

Hello, do you want to transfer the files of your mobile phone to your NAS device? You can do this through the TNAS mobile app.0
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