Hello everybody.
I'd like to request a new feature I've not seen using "search" in this forum: I mostly use my F210 drive to store, sort and share family pictures, and lately all mobiles are using "HEIC" picture format. Unfortunately this format is not yet supported by TerraMaster desktop and mobile apps (Android and Apple) so here is my request: could you please add this image format? Thanks for your time.
Narcís (Nep72)
New feature request: HEIC support
Re: New feature request: HEIC support
Hello! We have received your feedback and we need to discuss the following.
Re: New feature request: HEIC support
Same here. And after one, they didn't make any change.....
- choochootrain
- Posts: 1
- Joined: 25 May 2022, 06:24
Re: New feature request: HEIC support
New user of Terramaster NAS here.
I just noticed HEIC is not supported by TNAS desktop and mobile app and found this forum.
This post has been up since september 2021. I hope Terramaster can look into this.
HEIC is such a common format these days.
I just noticed HEIC is not supported by TNAS desktop and mobile app and found this forum.
This post has been up since september 2021. I hope Terramaster can look into this.
HEIC is such a common format these days.
Re: New feature request: HEIC support
Hi
I recently purchased F2 221 and found that I can't view HEIC/F format photos. Can you let me know how to get these viewed?
I will have to return the item and if its not working. I tried with plex media server and that is not helping
Thanks
Dave
I recently purchased F2 221 and found that I can't view HEIC/F format photos. Can you let me know how to get these viewed?
I will have to return the item and if its not working. I tried with plex media server and that is not helping
Thanks
Dave
Re: New feature request: HEIC support
To view HEIC files, you can update the OS to version 5.x, or use the apple Safari web browser, or you need to install a HEIC decoder app in your Google chrome web browser.
https://workspace.google.com/marketplac ... 6939897302
https://workspace.google.com/marketplac ... 6939897302
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)