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New feature request: HEIC support

Posted: 04 Sep 2021, 15:16
by Nep72
Hello everybody.

I'd like to request a new feature I've not seen using "search" in this forum: I mostly use my F210 drive to store, sort and share family pictures, and lately all mobiles are using "HEIC" picture format. Unfortunately this format is not yet supported by TerraMaster desktop and mobile apps (Android and Apple) so here is my request: could you please add this image format? Thanks for your time.

NarcĂ­s (Nep72)

Re: New feature request: HEIC support

Posted: 04 Sep 2021, 17:21
by TMA
Hello! We have received your feedback and we need to discuss the following.

Re: New feature request: HEIC support

Posted: 12 May 2022, 13:37
by jingda
Same here. And after one, they didn't make any change.....

Re: New feature request: HEIC support

Posted: 25 May 2022, 06:28
by choochootrain
New user of Terramaster NAS here.
I just noticed HEIC is not supported by TNAS desktop and mobile app and found this forum.
This post has been up since september 2021. I hope Terramaster can look into this.
HEIC is such a common format these days.

Re: New feature request: HEIC support

Posted: 16 Jan 2023, 12:06
by DaveK
Hi
I recently purchased F2 221 and found that I can't view HEIC/F format photos. Can you let me know how to get these viewed?

I will have to return the item and if its not working. I tried with plex media server and that is not helping
Thanks
Dave

Re: New feature request: HEIC support

Posted: 16 Jan 2023, 12:26
by TMroy
To view HEIC files, you can update the OS to version 5.x, or use the apple Safari web browser, or you need to install a HEIC decoder app in your Google chrome web browser.
https://workspace.google.com/marketplac ... 6939897302