Remote Cloud Storage Access

Tell us your most wanted new features, or recommendation.
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nscian123
Posts: 8
Joined: 06 Jun 2021, 22:45

Remote Cloud Storage Access

Post by nscian123 »

Hello,

A new feature I would like added is a fast way to setup my Terramaster NAS to be accessed by my phone over a mobile network that is not through TNAS.online. I find the app very clunky and would like to browse my file through a remote file browser. I have tried Port Forward, enabling general web hosting as well as setting up a virtual host. Maybe I am doing something wrong, however, I feel having a step by step guide to remote access of your Terramaster NAS would be nice so then I can log in from anywhere and browse my file and upload data to the cloud from any file manager.
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TMroy
TerraMaster Team
Posts: 2578
Joined: 10 Mar 2020, 14:04
China

Re: Remote Cloud Storage Access

Post by TMroy »

You can create a DDNS connection.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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nscian123
Posts: 8
Joined: 06 Jun 2021, 22:45

Re: Remote Cloud Storage Access

Post by nscian123 »

{L_BUTTON_AT}TMroy

Can you assist me with the setup?
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nscian123
Posts: 8
Joined: 06 Jun 2021, 22:45

Re: Remote Cloud Storage Access

Post by nscian123 »

{L_BUTTON_AT}TMroy

I am SO CLOSE to figuring this out! I have a no ip account set up, all the information is logged into the account and it says it is getting a reading from my NAS. My terramaster though, says it is not connected even though I put in all the information and host is picking up the nas. Am I doing something wrong?
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yerc1
Posts: 85
Joined: 30 Oct 2020, 15:50

Re: Remote Cloud Storage Access

Post by yerc1 »

You might be able to pick up some troubleshooting points here viewtopic.php?f=23&t=991&p=8700&hilit=duckdns#p8700
F2-221
is my first NAS, bought in October 2020
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yerc1
Posts: 85
Joined: 30 Oct 2020, 15:50

Re: Remote Cloud Storage Access

Post by yerc1 »

You could double check your set up in the TOS side https://help.terra-master.com/TOS/view/ ... /flag/ddns
F2-221
is my first NAS, bought in October 2020
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