Service Request: Signed/hashed TOS updates

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Saijin_Naib
Posts: 79
Joined: 23 Jun 2021, 01:19

Service Request: Signed/hashed TOS updates

Post by Saijin_Naib »

I would like to see all manual download TOS updates and patches signed by Terra-Master, with authoritative hashes (md5, Sha, etc) posted on the forum in the release notification.

I believe it is critical that we be able to verify the provenance of our updates.
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deejc
Posts: 111
Joined: 09 Mar 2021, 03:35

Re: Service Request: Signed/hashed TOS updates

Post by deejc »

good idea
F2-220 WITH 2 x WD RED 2TB RUNNING 4.2.17
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TMzethar
TerraMaster Team
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Joined: 27 Oct 2020, 16:43

Re: Service Request: Signed/hashed TOS updates

Post by TMzethar »

Good idea!
To contact our team, please send email to following addresses, remember to replace (at) with @:
Technical team: support(at)terra-master.com (for technical support)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04
China

Re: Service Request: Signed/hashed TOS updates

Post by TMroy »

To have MD5 value for the downloaded package, just go to the download center(F2-210 as example):
https://support.terra-master.com/downlo ... uct=F2-210
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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Saijin_Naib
Posts: 79
Joined: 23 Jun 2021, 01:19

Re: Service Request: Signed/hashed TOS updates

Post by Saijin_Naib »

{L_BUTTON_AT}TMroy

That is really great, but for instance P1.10 isn't there so no hash is listed.

It really should be listed in the forum release notes as well.
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titanrx8
Posts: 222
Joined: 17 Jul 2020, 06:17

Re: Service Request: Signed/hashed TOS updates

Post by titanrx8 »

Which we've discussed in another thread. The patches don't get released to the download center.

There needs to be a comprehensive process from TM which proactively pushes announcements for new releases. If users don't regularly visit this support forum they'll never learn about updates or patches. I registered my product when I installed it. TM has my email.
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deejc
Posts: 111
Joined: 09 Mar 2021, 03:35

Re: Service Request: Signed/hashed TOS updates

Post by deejc »

or only post ALL updates on The download centre (with Hashes) and only post links to The download centre on The forum
F2-220 WITH 2 x WD RED 2TB RUNNING 4.2.17
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Saijin_Naib
Posts: 79
Joined: 23 Jun 2021, 01:19

Re: Service Request: Signed/hashed TOS updates

Post by Saijin_Naib »

Both of your replies make a ton of sense.
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TMroy
TerraMaster Team
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Joined: 10 Mar 2020, 14:04
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Re: Service Request: Signed/hashed TOS updates

Post by TMroy »

A new update will be pushed to all users soon.
To contact our team, please send email to following addresses, remember to replace (at) with @:
Support team: support(at)terra-master.com (for technical support only)
Service team: service(at)terra-master.com (for purchasing, return, replacement, RMA service)
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