Ability to have total control of my files

[TerraNAS92]

Hi,

Once my TOS is launched and created, I find myself with a bunch of files in the "File Manager" that I can not delete.

Does this mean that I do not have total control over what is stored in this NAS ?

Is there a way to reinitialize the whole storage ?

I think I do not get theway files are organized in a NAS

If you can help me out, I'd be grateful.

Sorry to Post here but of course, Terra Master does not allow me to post anywhere else...

[titanrx8]

{L_BUTTON_AT}TerraNAS92

Have you checked the permissions for the account you have logged in with. Need to grant full read/write privileges.

[TerraNAS92]

Hi Titan,

Thanks a lot for taking time to answer and try to help me.

Yes, I have checked that and the user under which I am logged in has Read/Write access to those files.

So not sure what is going on here

Any other idea ?

Regards.

FRED

[TerraNAS92]

Hi,

Is there at least a way to erase EVERYTHING and resetting the whole NAS ?

I have gone to Dashboard and selected "Factory reset".

NAS has rebooted and I re-installed the system. But once that has been done and I re-installed the system, drive is still with my files and everything related. And I simply can not log in as "admin" or "root" so I can't perform a lot of things I'd like to do

I think the minimum would be to have the ability to create a RAID0 instead of a RAID1 or vice-versa...

Even really old NAS'es like a LaCie 5Big had that ability. Why not a "modern" NAS like the TerraMaster F4-422 ?

[TerraNAS92]

Hi,

OK. Found how to do it.

You have to erase Volumes and Pool.

And then recreate them and there you go... All files deleted.

I hope that will help to retrieve the Plex server that other wise keeps asking to hit "Reclaim server" which never finishes...

Regards.

[TerraNAS92]

Hi,

It is me again.

It looks like TOS 5.0 is not compatible with Plex Media Server.
Each time I started the Plex Media Server it said something about claiming the server and that, of course, failed each time I tried it...

I think that requires to connect as the old ID and as I choose admin that can't be chosen anymore with TOS 5.0 !

So I went back to TOS 4.0 and guess what ?
Erasing Volumes in TOS 4.0 does not work.
It says "Erasing..." and when it's done, the Volumes show back again...

I am asking myself how this can be so complicated
Is it me doing something wrong ?
Or is TOS 4.0 a huge bug on a really primal command ?

If someone would be skilled enough to help me out, I'd appreciate it as TerraMaster seems to be of no help

Regards.

[TMroy]

A lot of users running plex media server on TOS 5. Not sure what is your issue exactly, information provided was not so specific.