TerraMaster Official Forum

[at=Sikmode post_id=7337 time=1610502208 user_id=2866][/at] Hello, You can first try to unenable SMB log transfer and Dos protection, then re-enable SMB, and then back up. If you still have problems, please contact us. p.png o.png I'm going to try but I never changed those options and the device wo...

Sikmode wrote: ↑13 Jan 2021, 09:43 I would love to just return this unit.

Me too
I'm waiting fo ra replay from Terramaster

I started to have these issues on last sunday.
I bought it at the end of november 2020 and it has always worked fine since then.

I have read some replies here and will start with reinstalling TOS on the device and post my follow-up here afterwards. I did it 2-3 times but it solve the problem for a few minutes. Same issues for me. Impossible to connect via IP and power button does not work. I think a replacement may be the on...

Hello， Is it okay to have our engineers perform remote inspections for you? You can send an email to support(at)terra-master.com, please remember to replace @ with @, our engineers may be able to help you solve this problem through a remote session. Have a good day! That would be great but even if ...

sngillis wrote: > I've done this twice now on my F4-210 and at no point in this process am I > presented with an option to install a new OS. It merely loads the 4.1.32 > version of TOS. When I click 'login', I go to the TOS desktop. > > How do I get the new OS loaded? > > PS I tried to simply update...

I've decided to return my F2-210 to Amazon and get a brand new D2-310.

About my HHD...
I've just removed them from my device.
Can I put them back into the new one just like that? What about all the files? Am I going to lose everything?

The device is less than 2 months old got broken without any reason.
How can you explain it?
Is it possibile to return it for a change?

Just finished...
I cannot access the device. LAN connection does not work.
Alle the led are green but nothing works