Search found 511 matches

by TMS
14 Jun 2021, 21:33
Forum: System Configuration
Topic: Can't login
Replies: 30
Views: 27088

Re: Can't login

Is it possible to let our engineer check it remotely?You can send an email to our tech team to confirm it.
by TMS
14 Jun 2021, 10:04
Forum: File Services & Transfer
Topic: F4-210: Can't access appdata via explorer
Replies: 25
Views: 8037

Re: F4-210: Can't access appdata via explorer

Please try to clear the computer SMB cache and credentials or restart the computer.
by TMS
14 Jun 2021, 10:02
Forum: Initialization
Topic: Can't initialize f4-210
Replies: 19
Views: 7695

Re: Can't initialize f4-210

You are in the Quick Installation Guide. Click Next and you encounter an error on the page, not that your TNAS cannot be initialized, right?
by TMS
14 Jun 2021, 09:56
Forum: System Configuration
Topic: Can't login
Replies: 30
Views: 27088

Re: Can't login

Can TNAS PC find the device without any hard drives?
Or failed to reinstall the system?
by TMS
13 Jun 2021, 10:28
Forum: Network & Remote Access
Topic: password disabled
Replies: 1
Views: 1188

Re: password disabled

We did not deactivate your account. Please check whether you entered the wrong password, or choose to forget your password on the login interface, reset the password and log in?Do you remember your TOS version?
by TMS
13 Jun 2021, 10:21
Forum: Initialization
Topic: Can't initialize f4-210
Replies: 19
Views: 7695

Re: Can't initialize f4-210

FlashBastard wrote: 13 Jun 2021, 02:17 on the website when you pick to initialize the website errors out,
What error? Can you attach a attachments?
by TMS
13 Jun 2021, 10:09
Forum: Storage
Topic: How do I delete folders in File Manager?
Replies: 7
Views: 3696

Re: How do I delete folders in File Manager?

Yes, you can delete the contents of public and appdata in the file management.
by TMS
12 Jun 2021, 21:39
Forum: Storage
Topic: How do I delete folders in File Manager?
Replies: 7
Views: 3696

Re: How do I delete folders in File Manager?

Select the floder to be deleted, click Delete, but public and appdata are public folders that cannot be deleted.
by TMS
12 Jun 2021, 21:35
Forum: Initialization
Topic: Can't initialize f4-210
Replies: 19
Views: 7695

Re: Can't initialize f4-210

The system files may be damaged. You can reinstall the TOS system.
Please refer to this link method two: viewtopic.php?f=75&t=423
Did you upgrade the TOS? From which version to the current version?
by TMS
12 Jun 2021, 10:04
Forum: TNAS PC, Mobile and TV Clients
Topic: Unable to login thru TOS
Replies: 2
Views: 2373

Re: Unable to login thru TOS

Please clear the browser cache, whether the username and password are entered correctly.