Search found 2317 matches

by TMSupport
09 Mar 2022, 18:13
Forum: Update Notice
Topic: TOS 5 Beta is released for testing NOW!
Replies: 181
Views: 69270

Re: TOS 5 Beta is released for testing NOW!

if the this version requires you to fresh install the system i.e no upgrade, why is there a requirement to have 4.2.09 or later? just curious about this decision as surely a fresh install wouldnt care about the previous version? In fact, it is related to the initboot system version of the TNAS. The...
by TMSupport
09 Mar 2022, 17:20
Forum: System Update
Topic: After 4.2.30 update TOS machines disappear from network
Replies: 22
Views: 8211

Re: After 4.2.30 update TOS machines disappear from network

joka388 wrote: 09 Mar 2022, 01:20 I have read/write permissons an all Folders and i can rename the folders within TOS Mediamanager but not with Windows Explorer.
With Windows Explorer i get this Errormassage.
Please contact our tech team to help troubleshoot remotely.
by TMSupport
09 Mar 2022, 17:13
Forum: System Update
Topic: After 4.2.30 update TOS machines disappear from network
Replies: 22
Views: 8211

Re: After 4.2.30 update TOS machines disappear from network

{L_BUTTON_AT}UncleJohnsBand

In TOS 5, you can edit permissions of USB devices.
by TMSupport
09 Mar 2022, 17:08
Forum: News & Announcements
Topic: How to protect your TNAS from Deadbolt ransomware?
Replies: 45
Views: 46656

Re: How to protect your TNAS from Deadbolt ransomware?

[at=enderandrew post_id=17171 time=1646762807 user_id=4847][/at] It may be that the system partition md9 is full, causing the decompression to fail. Please contact our tech team to help troubleshoot it. TOS 5 needs requires a new version of TNAS PC. If you want to install TOS 5, please read the arti...
by TMSupport
09 Mar 2022, 16:52
Forum: Network & Remote Access
Topic: Impossible access on TNAS F4-210
Replies: 8
Views: 7080

Re: Impossible access on TNAS F4-210

{L_BUTTON_AT}MordaniMeillis

Can the TNAS PC search for your device's IP? Does the LAN light on green? Is there any error tips when you access via the browser. If possible, please attach a screenshot of the problem.
by TMSupport
09 Mar 2022, 16:48
Forum: Storage
Topic: F4-220 FW 4.2.18 no HDD sleep
Replies: 30
Views: 15457

Re: F4-220 FW 4.2.18 no HDD sleep

Our tech team will check the reason why the hard disk cannot be hibernated based on your log information. Please wait for their reply.
by TMSupport
08 Mar 2022, 10:00
Forum: USB Series
Topic: D5-300C Drive Bay 5 has failed
Replies: 3
Views: 1444

Re: D5-300C Drive Bay 5 has failed

Hi! You can see the email of the service team in my signature, just send them an email.
by TMSupport
08 Mar 2022, 09:57
Forum: System Resources
Topic: TNAS F5-221 CPU at 100%
Replies: 5
Views: 2378

Re: TNAS F5-221 CPU at 100%

Your machine has infected with the mining virus, please follow the steps below to remove the virus. 1. Log in to the SSH terminal 2.Switch to the bin directory. cd /bin/ 3.Delete virus execution files. rm -rf ./systemd-firewal 4.Find the process id of systemd-firewal. ps -ef|grep systemd-firewal 5.K...
by TMSupport
08 Mar 2022, 09:37
Forum: Network & Remote Access
Topic: F2-210 - Internet Disconnected
Replies: 9
Views: 4349

Re: F2-210 - Internet Disconnected

{L_BUTTON_AT}rankinc

Please contact our tech team to help you troubleshoot the issue.
by TMSupport
08 Mar 2022, 09:35
Forum: USB Series
Topic: D5-300C Drive Bay 5 has failed
Replies: 3
Views: 1444

Re: D5-300C Drive Bay 5 has failed

Hi, please contact our service team.