TerraMaster Official Forum

Nope, the drive makers not always tell you the true! You don't even know how they determine whether their hard drives are healthy or not, or what the criteria are for their judgment, right? They have never made it public, have they? Our engineers have more than 16 years of experience working with h...

crisisacting wrote: ↑31 Mar 2024, 03:20

We did.
viewtopic.php?t=5486

Several critical parameters for measuring disk health have been newly added to TOS 6, including this command timeout.

No, other linux system can't load the storage pool built with TRAID or TRAID+, you need to fix the faulty system or load your drives in other TNAS device.

Hard drives and SSDs use S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) to gauge their own reliability and determine if they're failing. It should be unrelated to other hardware apart from the hard drive itself.

I am not sure which version of smartctl TOS is currently using, and I need to check it. However, I don't think it has anything to do with the version. Many users of TerraMaster are using NVMe as a cache, and most of them are able to read smart information. In the meantime, there is an SSD compatibil...

What kind of USB drive? did you build any RAID configuration inside your USB?

Gremlin wrote: ↑24 Mar 2024, 17:41

Thank you for your comments. Duplicate reports are helpful in at least confirming that this bug is not just an isolated case. However, there is no need to repeatedly report bugs that we have already confirmed, at least for the few bugs I mentioned.

what is the file system on your USB drive?

We have accumulated sufficient case data, and the issues such as the inability to start the TOS UI after the update, incorrect username and password, and the loss of various system files are actually all due to the same problem: the failure of the update. We have included these issues in our subsequ...